Shipping Policy

Last updated: December 12, 2025

This Shipping Policy outlines how Silvostar processes, ships, and delivers orders placed through our Website.

Order Processing Time

All products undergo strict quality checks before dispatch.
Orders are typically processed and shipped within 1–3 business days from the date of purchase.
During high-volume periods or promotional events, processing time may be slightly extended.

Shipping Methods & Delivery Time

We partner with trusted courier services to ensure safe and timely delivery.

Estimated delivery time after dispatch:

• Metro Cities: 3–5 business days

• Non-Metro Cities: 5–7 business days

• Remote Areas: 7–10 business days

Delivery timelines may vary due to factors beyond our control such as logistics delays, weather conditions, or courier limitations.

Order Tracking

Once your order has been dispatched:

• Tracking details will be shared via WhatsApp, SMS, or email.

• You can use the tracking link to monitor your shipment’s movement.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping may be offered during special promotions or on meeting a minimum purchase threshold.

Incorrect Address / Failed Delivery

Silvostar is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete address provided by the customer

• Customer unavailability

• Courier restrictions in certain areas

If the order returns to us due to such reasons, re-shipping charges may apply.

Contact for Shipping Support

For queries related to shipping or delivery:
9136872398
infosilvostar@gmail.com